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SAP
Technical Services

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SAP Technical Services

Roboxa aids its enterprise customers in rapidly and successfully improving their SAP user experience while customizing, refining, and renovating their systems to maximise performance.

With the advice and support from our qualified and experienced team of specialists, enterprises and organisations have improved their competence and proficiency by deploying SAP procedures and applications at various stages, from conceptualization to creating frameworks to deployment to advanced governance. Customers of Roboxa can employ the services on-site or remotely, and the on-site professionals will be part of the client's core team dedicated to the project at hand.

Our specialists can help the client get the most out of its product by joining the client's team and mentoring its own employees how to use the technology needed to get the most out of the product. This practise also helps the client to address the common challenge of acquiring and retaining quality and cost-effective experts. As well, enterprise customers will not have to pay a premium for onsite technical staff or risk losing critical personnel owing to tight deadlines. Remote Roboxa technical project teams may be able to develop cost-effective solutions. Our extensive network of affiliates and collaborators enables our clients to contract out significant and sophisticated on-demand jobs, reducing their workload.

USPs and Strengths!

Execution & Optimization

Evaluation of existing systems and the identification, advocacy, and implementation of suitable solutions through critical analysis and consultation. Our on-demand teams help businesses plan and carry out renovation projects by quickly growing to meet their needs and increasing their success.

Innovation with Optimum Productivity

When it comes to SAP systems, we have teams of experts who can help organisations obtain a competitive advantage by developing bespoke and unique functionality and comprehensive solutions on the SAP platform, which enable them to attain higher performance, enhance IT infrastructure efficiency, and user satisfaction.

Transformation & Transition

Driven by business requirements, considerations and recommendations for data-driven process transformation tailored to each SAP ecosystem. Simple and seamless transition from legacy systems to new SAP solutions that are fully integrated with customers' IT infrastructure, contributing to the SAP ecosystem's upgrade and scalability.

Our SAP Technical Support
Services will help you strengthen your business.

Our techno experts will get you the ideal solution.

SAP ABAP/PI Development Support:

ROBOXA Support’s TMS development team includes individuals with a wide variety of industry and ABAP development experience for various SAP platforms. Our development resources are capable to provide development services for small or larger requirements and tailored to meet customer needs on a cost-effective basis. Differentiated from project-based enhancement, retrofit, or integration support, our team can fulfill partial-FTE development needs on a contracted basis, as defined by our customers’ needs.

ROBOXA Support ABAP/PI Development Services capabilities include but are not limited to:

  • RICFEW (Reports, Interfaces, Forms, Enhancements, Work-Flows)
  • Performance Tuning
  • Technical Documentation
  • User Manuals
  • User Training
  • Custom Solutions for Business requirement
  • 3rd party Integrations

No matter what a company’s requirement might be, our Technical Management Services offer the same customer-friendly and personalized approach for all services:

Global Support

Our global presence, enabled by support offices in Asia, facilitate 24 x 7 x 365 follow-the-sun delivery of our entire suite of value-added Sourcing Services.

Immediate Response

From basic questions to more complex inquiries, our teams have the necessary skills to provide accurate answers and resolutions in a timely manner. Whether during normal business hours or off hours, we provide a guaranteed 30-minute response time on all critical tickets.

Experienced Team

The ROBOXA Support team averages 10 years of experience delivering SAP maintenance and services. Our expert-level knowledge means our teams know the intricacies of the software and are able to resolve issues with the greatest level of accuracy and quality. Our functional and technical expertise covers all releases and cumulative updates for SAP Business Suite, SAP ECC, HANA, MySAP™ ERP, and R/3® applications. ROBOXA Support’s application, technical and development teams are truly the best-in-class.

Clients’ internal support teams often shift and new team members emerge. ROBOXA Support’s seamless engagement model ensures all information learned from you and your team is enhanced and shared with new team members - meaning knowledge does not get lost in internal team transitions

Focus on Client Satisfaction

ROBOXA Support is a services partner, not a vendor. We work hard to build strong personal relationships with our clients’ user and IT teams. This becomes the basis for a successful support relationship based upon mutual trust, collaborative service, and an integrated support experience for users driven by an unbending commitment to customer satisfaction.

9 Reasons to use ROBOXA SAP Technical Services

  • Experience - With over 18 years of SAP ABAP, PI/PO, BI/BO & Basis experience, we have delivered many successful projects to satisfied customers.
  • Cost Effective - We offer competitive pricing made possible by our low overhead costs and stable staff.
  • Local Team - ROBOXA team provides native English language and local time zone support, providing superior project communication and coordination in real-time with quick turnaround for customers.
  • Custom Development - We offer custom solutions to meet specific customer requirements following SAP code development standards.
  • Fast Project Execution - Our highly skilled and experienced staff offer fast project turnaround times to meet demanding project time lines and budgets.
  • Efficient Development Process - Our efficient development process employs modern coding techniques, communication tools and continuous process improvement ensuring reduced project times, high quality, and well documented solutions.
  • Flexible Team - We can adapt to customer needs leveraging our local and global development teams.
  • Complete Solutions - We deploy both in-house and custom solutions to produce project deliverables.
  • On Demand Technical Consulting - We offer as needed technical consulting onsite, online or by phone

We have worked with placeholder clients